Friday, September 12, 2008

Provident Card Theft

A TAA reader reports this news from Provident Bank. Her Provident debit card was declined for a purchase and she was subsequently given a new card. She went to the bank to determine the problem and was told that a number of debit card numbers had been stolen and that's why she was denied/then sent a new card. She was never notified of the number theft and believes she wouldn't have been told about it unless she visited the bank.
She mentioned this to a co-worker who had just received a new debit card in the mail for no reason and without explanation.
We are wondering if any readers have had similar experiences. We thought companies had to report when card information was stolen. If we missed this report, please clue us in.

1 comment:

Anonymous said...

My wife had the same experience and we're in Towson. She was called up by the bank and informed about it. They mailed her a new debit card. We live in Towson (hopefully in Harford county soon).